Returns & Refunds

FAQ Category: Returns & Refunds

My package is marked delivered, but I can’t find it. What should I do?

If tracking shows ‘delivered’ but you can’t find it, please check around your property, with neighbors, and with your local ...

Do you offer refunds or replacements?

Yes. If your order arrives damaged, incorrect, or below our quality standards, we’ll offer a replacement, store credit, or refund. ...

What is your return policy?

Because coffee is perishable, we don’t accept returns on roasted coffee. If your order arrives damaged, incorrect, or you have ...