Archives: FAQs
Email us at sales@gobezcoffee.com or use our Wholesale page to introduce your business. To help us respond faster, please include: ...
Yes. We offer wholesale programs for cafés, restaurants, retailers, and offices looking for consistently fresh Ethiopian coffee with a story ...
We focus on sustainability in the ways that matter most day to day by sourcing responsibly, roasting in small batches ...
We support farmers through long-term partnerships built on transparency and fair pay. When available, we share clear origin details on ...
Yes. Our checkout is protected with modern encryption, and payments are processed through secure, PCI-compliant payment providers. For your safety, ...
We accept all major credit and debit cards, plus fast checkout options including PayPal, Apple Pay, and Google Pay. Available ...
Yes. As a subscriber, you’ll receive exclusive savings on your ongoing deliveries and first access to a rotating set of ...
Absolutely. You can manage your subscription. We recommend making changes at least 5 days before your next charge date to ...
Yes—subscribe to your favorite coffee and choose your delivery frequency (e.g., [weekly/biweekly/monthly]). You can select whole bean or grind, and ...
If tracking shows ‘delivered’ but you can’t find it, please check around your property, with neighbors, and with your local ...
Yes. If your order arrives damaged, incorrect, or below our quality standards, we’ll offer a replacement, store credit, or refund. ...
Because coffee is perishable, we don’t accept returns on roasted coffee. If your order arrives damaged, incorrect, or you have ...
We can change or cancel orders before they enter roasting/packing. Because we roast to order, this window is often short—please ...
You’ll receive a tracking link as soon as your order ships. You can also check order details anytime within your ...
Yes—we ship worldwide where carriers support delivery. International orders may incur customs duties or import taxes set by your country ...
